Frequently Asked Questions

Adoption 5 questions
What is your adoption process?

Please see the adoption process here: http://oxfordshireanimalsanctuary.org.uk/the-adoption-process/

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Are all the animals available for adoption shown on the website?

Dogs – Yes

Rabbits – Yes

Cats & Kittens – No (we may have other cats or kittens here that have not yet been uploaded to the website, contact us for more info)

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Do you have any kittens? Can I book one or more?

Please call us on 01865 890239 to ask if we have kittens.

You must visit us in order to view and reserve kittens.

Please note that kittens can be adopted from 8 weeks old but they will not be neutered or vaccinated so you’ll need to arrange this with your vet.

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How long until I can take my adopted animal home?

Once you have reserved an animal, they will be checked by our vets to ensure they go home happy and healthy.

When you reserve an animal, our staff will let you know when the vet check takes place (normally a Tuesday).

We ask you to call us after 2 pm on the day of the vet check to find out if they have been passed the health check, then we can arrange a collection time.

This can be from the day after the vet check.

So, it can sometimes be a few days from your first visit if you are adopting a cat or rabbit but for dogs, the process can take a few weeks.

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Do you have any dogs that can live with children?

We take your safety very seriously and dogs are assessed as to their suitability to live with children.

Please read the dog adoption pages carefully to see if the individual dog can live with children.

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Donations 7 questions
Do you accept duvets, towels, sheets for animal bedding?

Not any more.

We’ve been fortunate enough to have so much bedding donated to us, we have filled all available storage spaces and have enough for over a year.

We have also invested in laundry equipment over the past few years and as a result, we reuse 90% of our bedding which is much better for the environment and also saves money on waste costs.

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Do you accept food donations?

We do! Thanks for considering our animals!

But please read and check this page carefully before you make the trip to us to donate:

http://oxfordshireanimalsanctuary.org.uk/get-involved/giving/food-bedding/

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Can you collect items from me?

If you don’t have your own transport, we’re sorry but we are unable to collect items.

You can drop off items at our shops – oxfordshireanimalsanctuary.org.uk/contact/

Please contact your nearest shop to ask if they can take your items.

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I would like to make a donation. Can I have your bank details?

Thank you very much for thinking of donating to us.

Please use our secure website to donate to us – this is the best way to do this – https://oxfordshireanimalsanctuary.org.uk/donate/

If you’d like to make a direct bank transfer, the details are below.

Please email us when you have made a transfer to note the amount and provide your address if we can claim Gift Aid from the government, as this can mean another 25% for the Sanctuary and our animals!

Email: accounts@oascharity.org.uk

Bank: Barclays Oxford

Sort Code:

20-65-18

Account Number:

90107077

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Can I buy some toys, food or treats for the animals?

A massive YES!

Thanks very much!

Please check out our Amazon Wish List and Giving pages for the items we desperately need:

Amazon Wish List: https://www.amazon.co.uk/hz/wishlist/ls/1432UA4EAWCJO/ref=hz_ls_biz_ex

Giving: oxfordshireanimalsanctuary.org.uk/get-involved/giving/

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How can I donate without it costing me money?

We’re part of Amazon Smile and Give as You Live.

You can nominate to give 0.5% of all purchases on Amazon to the Sanctuary, without it costing you a penny.

https://smile.amazon.co.uk/

Give as You Live costs you nothing but over 4,200 stores give us cash back based on your purchases

Click here for more info:

oxfordshireanimalsanctuary.org.uk/get-involved/giving/give-as-you-live/

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How do I leave a gift in my will for the animals?

Thank you for thinking of us in this way.

Please click this link to find out about leaving a legacy to the Oxfordshire Animal Sanctuary:

http://oxfordshireanimalsanctuary.org.uk/get-involved/giving/leaving-a-gift-in-your-will/

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General & Operational 2 questions
What are your opening times?

We are not open to the public for animal viewing. Our site is not designed to offer a zoo-like experience.

Adoptions

Please see our adoption process to find out how to arrange an appointment.

Sanctuary Donations

If you are dropping off items for the animals, please leave them in our crate, which is just inside our entrance gate.

This is accessible from 8 am to 4 pm, 7 days a week. Thank you!

Shop Donations

Please click here to view shop opening times.

Cat and Rabbit Socialising

Is from 2-3 pm every day, pre-booked appointments only.
Please book your session by clicking here.

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Do you only have dogs, cats and rabbits?

Yes. If you need help with wild animals, please contact Tiggywinkles on 01844 292292.

We do have goats here. They are our sponsor animals and are not available for rehoming.

Unfortunately, we don’t have enough space for any more farm animals on our site.

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Rescue 1 question
I need to give up my pet(s). Can I bring them to you?

We are unable to take in animals immediately or at short notice because we manage a waiting list for animals coming into us.

If you need us to take in your dog(s), cat(s) or rabbit(s), please email us at info@oascharity.org.uk.

We will send you a questionnaire, which you need to complete and return to us.

This helps us understand their needs and whether we can provide the right level of care for them at the Sanctuary.

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Sponsorship 3 questions
How do I sponsor an animal?

Thank you for considering sponsoring one of our little ones.

Please use the following link: https://oxfordshireanimalsanctuary.org.uk/sponsor/

When you have completed the steps to sponsor an individual animal, we will send you a welcome pack and two email updates every year.

For cattery sponsorship, you will receive an email update once a year.

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How do I sponsor an animal as a gift for someone else?

Sponsor an animal as normal here:

https://oxfordshireanimalsanctuary.org.uk/sponsor/

Once you have selected your chosen animal and processed your details through the checkout, please send an email to info@oascharity.org.uk and we will arrange for the welcome pack and correspondence to go to the right person.

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If I sponsor an animal, can I meet them?

Please read each animal’s page to see if this is possible.

https://oxfordshireanimalsanctuary.org.uk/sponsor/

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Volunteering 5 questions
Do I need to book an appointment for Cat or Rabbit Socialising?

Yes. Bookings can only be made using the booking system on the website.

Click here to make a booking: https://oxfordshireanimalsanctuary.org.uk/booking

Bookings cannot be made via phone, email, Facebook or in person.

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Can I volunteer at the Sanctuary, your shops or at events?

We’d love your help! Find out more here:

http://oxfordshireanimalsanctuary.org.uk/get-involved/volunteering/

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How do I arrange a company / group volunteer day?

We’re sorry but we cannot arrange group / corporate volunteering days.

We are fortunate enough to have lots of volunteers here, and they complement our amazing staff on a daily basis, so our animals always receive the care they need.

If you need any further information, please email info@oascharity.org.uk.

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Do you offer Work Experience placements?

Yes, we do! You can find out all about what we offer here:

https://oxfordshireanimalsanctuary.org.uk/get-involved/volunteering/work-experience/

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Do you offer Duke of Edinburgh award placements?

Yes, we do! You can find out all about what we offer here:

https://oxfordshireanimalsanctuary.org.uk/get-involved/volunteering/work-experience/

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