The Oxfordshire Animal Sanctuary is committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Please read this Privacy Policy to learn about your rights, what information we collect, and how we use it.
Who are we?
Oxfordshire Animal Sanctuary, Charity number: 254642.
Click here to view our charity commission register page.
Registered address:
The Oxfordshire Animal Sanctuary, The Village Green, Watlington Road, Stadhampton, OX44 7UB
(“we” or “us”) owns and operates this site https://oxfordshireanimalsanctuary.org.uk/.
What categories of personal data do we collect?
We collect and process the following personal data from you:
Identity and Contact Data, including your first name, surname, email address, mobile telephone, home telephone, company name, address, and other personal data concerning your preferences;
Financial and Payment Data, such as your bank account number, including data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
Profile and Usage Data, including passwords to Oxfordshire Animal Sanctuary website, your communication preferences and information about how you use our website, including the topics you viewed or searched for, page response times, download errors, length of visits and page interaction information (such as scrolling, clicks, and mouse-overs). To learn more about our use of cookies or similar technology please check the section “What are cookies?“;
Technical Data, including information collected during your visits to our website, the Internet Protocol (IP) address, login data, browser type and version, device type, time zone setting, browser plug-in types and versions, operating system and platform. To learn more about our use of cookies or similar technology please check the section “What are cookies?“;
Pre-Adoption Questionnaire, including information about your home, home environment, your animal preferences, your animal experience. You need to answer certain questions to adopt an animal, for example, “WHO LIVES IN THE HOME?” (e.g., state all adults and children and the children’s ages);
Child data. Although we do not intentionally collect information from individuals under 13 years of age, we may occasionally receive details about children who visit our website.
What lawful reasons do we have for processing personal data?
We may rely on the following lawful reasons when we collect and use personal data:
- Contract – We may process personal data in order to perform our contractual obligations owed to (or to enter into a contract with) the relevant individuals.
- Consent – We may rely on your freely given consent at the time you provided your personal data to us.
- Legitimate interests – We may rely on legitimate interests based on our evaluation that the processing is fair, reasonable and balanced.
- Legal obligations – We may process personal data in order to meet our legal and regulatory obligations or mandates.
How do we collect your personal data?
The circumstances in which we can collect personal data about you include:
- when you correspond with us by phone, email or other electronic means, or in writing, or when you provide other information directly to us, including in conversation with our staff;
- when you complete a form or otherwise interact on our website;
- when you attend our events;
- when you use or view our website via your browser’s cookies.
Why do we need personal data?
We aspire to be transparent when we collect and use personal data and tell you why we need it, which typically includes:
- Reviewing individuals data for animal adoption purposes, dog walking and animal socialising.
- Sending invitations and providing access to guests attending our events.
- Administering, maintaining and ensuring the security of our information systems, applications and websites.
- Authenticating registered users to certain areas of our site.
- Seeking candidates to our volunteer team.
- Processing online requests, including responding to communications from individuals.
- Receiving charitable assistance in the form of donation and sponsorship.
- Marketing campaigns, market analysis, or other promotional activities.
- Collecting information about your preferences to personalise and improve the quality of our communications with you.
Do we share personal data with third parties?
We may engage with several or all of the following categories of recipients:
- Parties that support us as (e.g., providers of telecommunication systems, IT system support and cloud-based software services).
- Our professional advisers, including lawyers, auditors and insurers.
- Law enforcement or other government and regulatory agencies or to other third parties as required by, and in accordance with, applicable law or regulation.
- We do not store payment information. Payment services providers we use:
- More information can be found here: https://www.braintreepayments.com/gb/legal/braintree-privacy-policy
- More information can be found here: https://gocardless.com/privacy/payers/
- Marketing services providers and analytic tools.
- Google Analytics. More information can be found here: http://www.google.com/analytics/learn/privacy.html, and here: https://policies.google.com/technologies/partner-sites?hl=en
- Facebook Business features including Facebook pixel. More information can be found here: https://www.facebook.com/legal/technology_terms
- Active Campaign. More information can be found here: https://help.activecampaign.com/hc/en-us/articles/360000872064
What are cookies?
Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes.
On our website, a notification banner will appear requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities. A secondary type of cookie referred to as “user-input” cookies may still be required for necessary functionality. Such cookies will not be blocked through the use of this notification banner. If you wish to revoke your selection, you may do so by clearing your browser’s cookies.
Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser’s settings (often found in your browser’s Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our web sites’ features.
Further information about managing cookies can be found in your browser’s help file or through sites such as www.allaboutcookies.org.
Below is a list of the types of cookies used on our website:
Other third-party tools and widgets may be used on our individual web pages to provide additional functionality. Use of these tools or widgets may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on our webpages properly.
Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our web sites and geographic origin of visitor trends, and not to identify individual visitors.
There are a number of different types of cookies, however, our website uses:
Preferences – These cookies allow our website to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in. A mix of first-party and third-party cookies are used.
Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
Security – We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.
Processes – Process cookies help make the website work and deliver services that the website visitor expects, like navigating around web pages or accessing secure areas of the website. Without these cookies, the website cannot function properly.
Session State – Websites often collect information about how users interact with a website. This may include the pages users visit most often and whether users get error messages from certain pages. We use these so-called ‘session state cookies’ to help us improve our services, in order to improve our users’ browsing experience. Blocking or deleting these cookies will not render the website unusable.
Analytics – Analytic tools helps website owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report site usage statistics without personally identifying the individual.
BY NAVIGATING ON OUR WEBSITE, YOU AGREE THAT WE CAN PLACE THESE COOKIES ON YOUR COMPUTER OR INTERNET ENABLED DEVICE.
What are your data protection rights?
- Access – You can ask us to verify whether we are processing personal data about you and if so, to provide more specific information.
- Correction – You can ask us to correct our records if you believe they contain incorrect or incomplete information about you.
- Erasure – You can ask us to erase (delete) your personal data after you withdraw your consent to processing or when we no longer need it for the purpose it was originally collected.
- Processing restrictions – You can ask us to temporarily restrict our processing of your personal data if you contest the accuracy of your personal data, prefer to restrict its use rather than having us erase it, or need us to preserve it for you to establish, exercise, or defend a legal claim. A temporary restriction may apply while verifying whether we have overriding legitimate grounds to process it. You can ask us to inform you before we lift that temporary processing restriction.
- Data portability – In some circumstances, where you have provided personal data to us, you can ask us to transmit that personal data (in a structured, commonly used, and machine-readable format) directly to another company if is technically feasible.
- Automated Individual Decision-making – You can ask us to review any decisions made about you which we made solely based on automated processing, including profiling, that produced legal effects concerning you or similarly significantly affected you.
- Right to Object to Direct Marketing including Profiling – You can object to our use of your personal data for direct marketing purposes, including profiling. We may need to keep some minimal information to comply with your request to cease marketing to you.
- Right to Withdraw Consent – You can withdraw the consent that you have previously given to one or more specified purposes to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent. It may mean we are not able to provide certain products or services to you and we will advise you if this is the case.
If you would like to exercise your Data Subject Rights, you can email info@oascharity.org.uk. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This helps us to ensure that personal data is not disclosed to any person who has no right to receive it. No fee is required to make a request unless your request is clearly unfounded or excessive. Depending on the circumstances, we may be unable to comply with your request based on other lawful grounds.
How long do we retain personal data?
We retain personal data to provide our services, stay in contact with you and to comply with applicable laws, regulations and professional obligations that we are subject to. Unless a different time frame applies as a result of business need or specific legal, regulatory or contractual requirements, where we retain personal data in accordance with these purposes, we retain such personal data for seven years.
Do we link to other websites?
Our websites may contain links to other sites. Please review the destination websites’ privacy notices before submitting personal data on those sites. Whilst we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.
Do we change this Privacy Policy?
We regularly review this Privacy Policy and will post any updates to it on this webpage. This Privacy Policy was last updated 25th July 2020
Who can you contact for privacy questions or concerns?
If you have questions or comments about this Privacy Policy or how we handle personal data, please direct your correspondence to: Oxfordshire Animal Sanctuary, The Village Green, Watlington Road, Stadhampton, OX44 7UB, or email info@oascharity.org.uk. We aim to respond within 30 days from the date we receive privacy-related communications.
You may contact the UK Information Commissioner’s Office at https://ico.org.uk/concerns/handling/ to report concerns you may have about our data handling practices.