Our Mission and Values

At the heart of everything we do is a commitment to provide a safe haven for dogs, cats, and rabbits who have been mistreated, neglected, abandoned, or are no longer able to be cared for by their owners. We exist to give these animals a second chance at life, ensuring they find the love, care, and security they deserve.

Every day, we care for 70–100 animals at our sanctuary, and in 2024 we’re proud to say that we rehomed around 750 animals. Our goal is not just to rehome animals but to carefully match them with adopters so that their next home becomes their forever home.

While animals are with us, we strive to offer the best possible enrichment and training, even with our limited resources. In some cases, we provide ongoing post-adoption support, particularly for dogs with complex needs, when funding allows.

Animals   First

When an animal enters our sanctuary, their welfare becomes our top priority. We conduct a thorough assessment to understand their unique needs and ensure they receive the highest standard of care during their stay.

Our ultimate aim is to place each animal in a loving adoptive home that can meet their specific requirements. This process ensures that animals with behavioural, medical, or emotional needs are matched with adopters who can provide the care and understanding they need to thrive.

Before leaving for their new homes, all animals are neutered, vaccinated, microchipped, treated for fleas and worms, and given a comprehensive veterinary check. This ensures their health and well-being as they begin the next chapter of their lives.

No Refusals

We are committed to accepting all dogs, cats, and rabbits into our care, provided we have the capacity and resources to meet their needs. However, there are times when we must make difficult decisions:

  • We may decline admission if doing so would pose a welfare issue for an animal already in our care or create a safety risk for our staff. For example, placing a nervous dog next to an aggressive dog could exacerbate stress for both animals, and we will always seek better alternatives in such cases.
  • If we are at full capacity, we maintain a waiting list and strive to provide support by directing owners to similar organisations or alternative resources for urgent or complex cases.

The only rare exceptions to our admissions policy include cases where an animal poses a significant danger to staff, other animals, or is a banned breed dog under current legislation.

No Destruction

We have a strict no-destruction policy and will never euthanise a healthy animal.

Every life matters, and we are dedicated to ensuring each animal has the opportunity to find a loving home.

Dedicated to Finding Forever Homes

Finding the right home for each animal is at the core of our work. We undertake detailed home checks for all our dogs and cats to ensure adopters can provide a safe, suitable, and loving environment.

Many of the animals who come to us have medical or behavioural challenges. We carefully educate and support adopters, especially those taking on animals with complex needs. Adopters are often required to have experience in managing animals that may take time to settle, need additional behavioural training, or require long-term veterinary care.

Wherever possible, we contribute towards ongoing costs, including medical expenses, to ensure the animal’s wellbeing and to ease the burden on adopters.

Education

We believe education is key to improving animal welfare.

Our mission extends beyond rehoming to helping adopters and the wider community understand the responsibilities of pet ownership.

By sharing knowledge about proper care, training, and the importance of neutering, vaccination, and microchipping, we aim to create a world where fewer animals are abandoned or neglected.